Gallant Jewelry Creations I Ethical Luxury Jewelry by Jaipur’s Finest Manufacturers

FAQ’s
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Frequently Asked Questions.

Have questions? We’ve got answers.
Our Frequently Asked Questions section is designed to provide quick, clear responses to the most common inquiries about our services, products, and policies. Whether you’re a new visitor or a long-time customer, you’ll find helpful information to guide you through your experience with us.

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In this section, we’ve gathered some of the most frequently asked questions our customers have.

We specialize in crafting a wide range of jewelry including rings, necklaces, bracelets, earrings, and custom pieces using precious metals like gold, silver, and platinum, as well as gemstones.

Yes! We work closely with clients to create bespoke jewelry tailored to your vision, style, and specifications. Our design team will guide you through every step, from concept to finished piece.

 

Our MOQ varies depending on the product and complexity. Please contact us with your specific requirements, and we’ll provide you with detailed information.

 

Absolutely. We welcome your designs, sketches, or ideas and will bring them to life using advanced manufacturing techniques and skilled craftsmanship.

 

We use high-quality precious metals like 14K, 18K, and 22K gold, sterling silver, platinum, as well as ethically sourced gemstones and diamonds.

 

Production times depend on the design complexity and order size. Typically, small orders take 2–4 weeks, while larger or custom orders may take longer. We’ll provide an estimated timeline when you place your order.

Yes, we provide a variety of finishing options including rhodium plating, polishing, and antique finishes to enhance the look and durability of your jewelry.

Each piece undergoes rigorous quality inspections to ensure craftsmanship, material authenticity, and durability meet our high standards before shipment.

 

Definitely! We offer customized packaging and branding solutions to align with your business identity, including logo printing and bespoke box designs.

 

Yes, we accept international credit cards. During checkout, simply enter your card details as requested. Our secure payment system supports most major international credit and debit cards, ensuring a smooth and safe transaction no matter where you’re shopping from.

Your package is shipped using a trusted delivery service based on your location and selected shipping method. Once your order is processed, you’ll receive a confirmation email with tracking details so you can monitor your shipment every step of the way. We partner with reliable carriers to ensure safe and timely delivery.

Delivery times vary depending on your location and the shipping method selected at checkout. Typically, orders are processed within 6–7 business days. After that, standard shipping may take 10–14 business days, while express options arrive sooner. You’ll receive a tracking number once your order ships so you can follow its progress right to your door.

We want you to be completely satisfied with your purchase. If you’re not happy, you can return or exchange items within 14 days of receiving your order. Please make sure products are unused and in their original packaging. For any complaints or issues, our customer service team is here to help—just reach out, and we’ll work quickly to resolve your concerns and ensure a positive experience.

If you notice that part of your order has a longer delivery time and wish to cancel it, please contact our customer service team as soon as possible. Provide your order number and details about the item you want to cancel. We’ll do our best to process your cancellation quickly before the item ships. If the item has already been dispatched, we’ll guide you through the return process once you receive it.

You will receive your invoice via email shortly after your order is confirmed. It contains all the details of your purchase, including items ordered, prices, and payment information. If you don’t see it in your inbox, please check your spam or junk folder—or contact our support team for assistance.

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